Legal

Privacy Policy

Last updated: March 2026

1. Who We Are

ViewFinder is a photography booking marketplace connecting clients with professional photographers across the UK. We are the data controller responsible for personal data processed through this platform.

Data Controller

[YOUR LEGAL ENTITY NAME]
[Registered address line 1]
[City, Postcode]
United Kingdom

Email: privacy@viewfinder.co.uk

2. What Data We Collect

Account data

Name, email address, and an encrypted password, managed via Supabase Auth. We never see your raw password.

Photographer profiles

Bio, location, pricing, availability, and portfolio images you upload. Images are stored via UploadThing.

Booking data

Session details, dates, locations, and messages exchanged between photographers and clients in connection with a booking.

Payment data

Payments are processed entirely by Stripe. ViewFinder never stores card numbers or full payment details — these go directly to Stripe's secure servers and are subject to their privacy policy.

Communications

Transactional emails — such as booking confirmations and notifications — sent via Resend. We do not send marketing emails without your explicit consent.

Usage data

Browser type, device information, approximate location, and pages visited. Used solely to maintain and improve the service.

3. How We Use Your Data

Under UK GDPR Article 6, we rely on the following legal bases:

Contract performance

To operate bookings, process payments, and deliver the services you request. This is necessary to fulfil our contract with you.

Legitimate interests

To prevent fraud, ensure platform security, resolve disputes, and improve the service — where these interests are not overridden by your rights.

Consent

For any optional marketing emails. You may withdraw consent at any time by clicking "Unsubscribe" in any email or contacting us directly.

4. Third-Party Processors

We use the following sub-processors. Each is contractually bound to protect your data and may only use it for the stated purpose.

ProcessorLocation
SupabaseEU / USSCCs apply
StripeUK / EUAdequacy decision
UploadThingUSSCCs apply
ResendUSSCCs apply

Where processors are based outside the UK/EEA, transfers are protected by Standard Contractual Clauses (SCCs) or an adequacy decision.

5. Data Retention

  • Account data — retained until you delete your account
  • Booking & transaction records — 7 years, as required by UK tax and financial legislation
  • Payment records — per Stripe's data retention policies
  • Uploaded photos — retained until you delete them or close your account

6. Your Rights

As a UK resident, you have the following rights under UK GDPR:

  • AccessRequest a copy of your personal data we hold
  • RectificationCorrect any inaccurate or incomplete data
  • ErasureAsk us to delete your data ("right to be forgotten")
  • RestrictionAsk us to limit how we process your data
  • PortabilityReceive your data in a portable, machine-readable format
  • ObjectionObject to processing based on legitimate interests
  • Withdraw consentOpt out of any consent-based processing at any time

To exercise any of these rights, email privacy@viewfinder.co.uk. We will respond within one month.

7. Cookies

We use essential cookies only — specifically to maintain your login session via Supabase Auth. These are strictly necessary for the service to function and do not require your consent under PECR.

We do not currently use third-party tracking, advertising, or analytics cookies. If we introduce these in future, this policy will be updated and consent will be obtained where required under PECR.

8. Children

ViewFinder is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. For material changes, we will notify you by email or by displaying a prominent notice on the platform before the change takes effect. The "last updated" date at the top of this page reflects the most recent revision.

10. Contact & Complaints

If you have any questions about this policy or how we handle your data, please get in touch:

Lodge a complaint

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)

ico.org.uk

Tel: 0303 123 1113

© 2026 ViewFinder · Privacy Policy